1 reviews | Active since Mar 2024
Company with Unfair business practices. Rude Customer Service
I'm really unhappy with this company and feel it's not right. The people who work there have been pretty rude to me. It feels like this company should be held accountable in a big way.
They give out leads that just don't work out. When you try to talk to these leads by email, phone, text, or any way you can think of, you get nothing back. You give Bark money to get these leads, but if the leads don't talk back, Bark won't give you your money back. Also, if you do get in touch with the lead and they decide they don't want your service, Bark wants you to prove it before they think about giving your credits back. And if the lead picks someone else, you still lose your credits. So, you end up paying Bark for leads that might not even be real, and if those leads don't answer, it's not Bark's problem.
Now, they have this thing where they say a lead is "Verified," but it still doesn't mean they're really going to help you out. If the lead doesn't talk back, you're the one who loses time and money, while Bark still makes money no matter what happens. How is that fair? You end up chasing these leads and getting nothing, but Bark always wins. It just doesn't feel fair.
We're very sorry to hear that you haven't had a positive experience using our platform.
We heavily invest in our Google AdWords on a monthly basis, as well as other sites, to bring legitimate customers to our website. We also have a 24/7 Customer Success Team based in London and a dedicated Marketing and Development Team to ensure we are providing quality lead generation for our professionals.
We can assure you that all leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
We do appreciate that it can be frustrating when customers don't respond. We usually find this is because they have hired, or are considering hiring, another professional. We generally find that responding to the customers as and when they place their requests gives you the best chance of speaking to them when they are available and before they have hired anyone.
We would be happy to help you make the most of our platform and achieve conversion with us - please email us at ***.
Kind regards,
The Bark Team
We're very sorry to hear that you haven't had a positive experience using our platform.
We heavily invest in our Google AdWords on a monthly basis, as well as other sites, to bring legitimate customers to our website. We also have a 24/7 Customer Success Team based in London and a dedicated Marketing and Development Team to ensure we are providing quality lead generation for our professionals.
We can assure you that all leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
We do appreciate that it can be frustrating when customers don't respond. We usually find this is because they have hired, or are considering hiring, another professional. We generally find that responding to the customers as and when they place their requests gives you the best chance of speaking to them when they are available and before they have hired anyone.
We would be happy to help you make the most of our platform and achieve conversion with us - please email us at ***.
Kind regards,
The Bark Team