mvdw
marlena van der walt
1 reviews | Active since Nov 2014
25 Jan 2023, 09:48
Beware of this Trap!
They provide you with contacts for handy men and household repair jobs They to not check the credentials of these businesses . My number was given to a company called Creative Team. They seemed professional As I needed a job done urgently they required a 50% deposit of R2000 . They never came on the arranged day and their phone is now never been answered since BARK takes no responsibility
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Replies (1)
Bark.com's replyOfficial
25 Jan 2023, 15:00Hi Marlena,
We're very sorry to hear about a poor experience you had with a professional you found on Bark.
The overwhelming majority of customers' experiences on Bark are positive, but we recognise that with such a large volume of jobs being agreed on our platform, problems may arise on very rare occasions.
We do not claim to vet any companies who use our site. Our role is simply to put you in touch with a professional in much the same way the Yellow Pages, Google or an advert in the paper would do. We provide public profiles on every professional and an open review system to allow all prospective customers to carry out their own due diligence before hiring any professionals.
This being said, we do take any reports made against professionals seriously, and if you email more information to ***, we can flag this company with management for review.
You may wish to consider taking this matter further with your local authority or Trading Standards.
We wish you all the best in resolving your issue.
Kind regards,
The Bark Team
We're very sorry to hear about a poor experience you had with a professional you found on Bark.
The overwhelming majority of customers' experiences on Bark are positive, but we recognise that with such a large volume of jobs being agreed on our platform, problems may arise on very rare occasions.
We do not claim to vet any companies who use our site. Our role is simply to put you in touch with a professional in much the same way the Yellow Pages, Google or an advert in the paper would do. We provide public profiles on every professional and an open review system to allow all prospective customers to carry out their own due diligence before hiring any professionals.
This being said, we do take any reports made against professionals seriously, and if you email more information to ***, we can flag this company with management for review.
You may wish to consider taking this matter further with your local authority or Trading Standards.
We wish you all the best in resolving your issue.
Kind regards,
The Bark Team
Bark.com's reply25 Jan 2023, 15:00
Official
Hi Marlena,
We're very sorry to hear about a poor experience you had with a professional you found on Bark.
The overwhelming majority of customers' experiences on Bark are positive, but we recognise that with such a large volume of jobs being agreed on our platform, problems may arise on very rare occasions.
We do not claim to vet any companies who use our site. Our role is simply to put you in touch with a professional in much the same way the Yellow Pages, Google or an advert in the paper would do. We provide public profiles on every professional and an open review system to allow all prospective customers to carry out their own due diligence before hiring any professionals.
This being said, we do take any reports made against professionals seriously, and if you email more information to ***, we can flag this company with management for review.
You may wish to consider taking this matter further with your local authority or Trading Standards.
We wish you all the best in resolving your issue.
Kind regards,
The Bark Team
We're very sorry to hear about a poor experience you had with a professional you found on Bark.
The overwhelming majority of customers' experiences on Bark are positive, but we recognise that with such a large volume of jobs being agreed on our platform, problems may arise on very rare occasions.
We do not claim to vet any companies who use our site. Our role is simply to put you in touch with a professional in much the same way the Yellow Pages, Google or an advert in the paper would do. We provide public profiles on every professional and an open review system to allow all prospective customers to carry out their own due diligence before hiring any professionals.
This being said, we do take any reports made against professionals seriously, and if you email more information to ***, we can flag this company with management for review.
You may wish to consider taking this matter further with your local authority or Trading Standards.
We wish you all the best in resolving your issue.
Kind regards,
The Bark Team