JS
JD S
1 reviews | Active since May 2020
04 May 2020, 09:42
Best con artist in the world
This is a ****. They charge people money to obtain leads and state that they limit the number of responses to a lead to 5, but when you talk to the lead they confirm that they have been contacted more than 10 times and only used BARK.COM to request service. They also designed their website to hide the fact that your credits are on auto billing. If you are not on auto billing, they trick you in to buying leads twice. They've indeed the best con artist in the world
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Bark.com's replyOfficial
06 May 2020, 15:37Hi there,
We're sorry to hear that you have not had a positive experience using our site, however we refute your claims that our company is in any way a "****".
All of our leads are capped at five professionals buying a lead, however this does not stop those professionals making contact more than once, and does not stop the customer placing a request on multiple websites. The customer can also close their request whenever they are happy with the amount of professionals they have received. We generally advise responding to the lead within the first hour to give professionals the best chance of converting.
We do not hide our auto top up function. The auto top up option box is placed in clear view under the Buy Now button when purchasing credits. Should you wish to turn it off at any time, just click the Turn Off Auto Top Up button on your Credits page.
We have a Customer Success Team available twenty four hours a day should you need any help with your account.
Kind regards,
The Bark Team
We're sorry to hear that you have not had a positive experience using our site, however we refute your claims that our company is in any way a "****".
All of our leads are capped at five professionals buying a lead, however this does not stop those professionals making contact more than once, and does not stop the customer placing a request on multiple websites. The customer can also close their request whenever they are happy with the amount of professionals they have received. We generally advise responding to the lead within the first hour to give professionals the best chance of converting.
We do not hide our auto top up function. The auto top up option box is placed in clear view under the Buy Now button when purchasing credits. Should you wish to turn it off at any time, just click the Turn Off Auto Top Up button on your Credits page.
We have a Customer Success Team available twenty four hours a day should you need any help with your account.
Kind regards,
The Bark Team
Bark.com's reply06 May 2020, 15:37
Official
Hi there,
We're sorry to hear that you have not had a positive experience using our site, however we refute your claims that our company is in any way a "****".
All of our leads are capped at five professionals buying a lead, however this does not stop those professionals making contact more than once, and does not stop the customer placing a request on multiple websites. The customer can also close their request whenever they are happy with the amount of professionals they have received. We generally advise responding to the lead within the first hour to give professionals the best chance of converting.
We do not hide our auto top up function. The auto top up option box is placed in clear view under the Buy Now button when purchasing credits. Should you wish to turn it off at any time, just click the Turn Off Auto Top Up button on your Credits page.
We have a Customer Success Team available twenty four hours a day should you need any help with your account.
Kind regards,
The Bark Team
We're sorry to hear that you have not had a positive experience using our site, however we refute your claims that our company is in any way a "****".
All of our leads are capped at five professionals buying a lead, however this does not stop those professionals making contact more than once, and does not stop the customer placing a request on multiple websites. The customer can also close their request whenever they are happy with the amount of professionals they have received. We generally advise responding to the lead within the first hour to give professionals the best chance of converting.
We do not hide our auto top up function. The auto top up option box is placed in clear view under the Buy Now button when purchasing credits. Should you wish to turn it off at any time, just click the Turn Off Auto Top Up button on your Credits page.
We have a Customer Success Team available twenty four hours a day should you need any help with your account.
Kind regards,
The Bark Team