Bark.com stopped my account and very poor engagements

I subscribed to Bark for business leads ,and all of a sudden they made my account delinquent saying that I have disputed payment and they are waiting for my bank to reverse the ***** against them. First of all these are card payments ,I can't reverse them and I contacted my bank and at the moment there is no dispute on anything.

So I think this is not fair and it is shutting a channel at which my business could grow.

Everytime when I engage with them ,they tell me the same thing even if I tell them the feedback from the bank ,it's almost like I am talking to robots ,cause no matter what I say to the the reponse is the same and no change and no help!!