PF
Palesa F

1 reviews | Active since Apr 2023

01 Nov 2025, 04:46

Bark.com has ****MERS in their team

Bark.com has ****mers on their team. Grandview designs that is under Bark, took my money and hasn't delivered the work in over 3 months. Reported the matter to Bark, and their investigation outcome was a warning. Will that warning make me get my service or money? No. I must take the next step of reporting Kelly from Grandview designs to the local authorities. Be careful of the company's enlisted on Bark and dont expect much help from bulk in resolving your dissatisfaction.

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Replies (1)
Bark.com
Bark.com's reply03 Nov 2025, 19:18
Official
Hi Palesa,
We’re very sorry to hear about your experience — we understand how frustrating it must be when a professional doesn’t deliver the service you expected. Since Bark only introduces customers to independent service providers and isn’t part of the contract between you and them, we’re unable to issue refunds directly.
That said, we take every report seriously, and the professional you mentioned has already received a formal warning following our investigation. If you’d like us to review your case again or provide further guidance, please contact *** so we can help.
Warm Regards,The Bark Team

Best regards,