BARK incorrectly advertises services killing small SA self-employment companies

Bark, in my opinion based on the un-responsive clients and even the unaware clients to a service request, uses inappropriate mean to profiteer. Professionals purchase credits to connect with clients and when clients are not contactable Bark refuses to refund credits. Some clients are not even aware of a service request yet Bark will not refund credits to the professionals. Bark continuously use a different reasons to why they would deviate from refunds. This non-South African company seems to be abusing the desperately unemployed South African community to profiteer. Bark is part of the environment that kills self employment, when capital pumped into marketing and sales turns out to fruitless leaving small companies in a worst off situation than when they start with Bark and a business partner.