DP
Denzil P

1 reviews | Active since Nov 2013

08 Jun 2022, 11:38

BAD, BAD EXPERIENCE

Another bad experience. I paid this company more than a thousand rand to supply "verified leads" for users wanting websites developed. Having contacted a few of the so-called "leads", the response from the people was unanimous - "We never asked for website development”. So, money down the drain!

0
Replies (1)
Bark.com
Bark.com's reply09 Jun 2022, 11:28
Official
 Hi  Denzil,  
We're very sorry to hear that you haven't had a positive experience using our platform, and that you feel as strongly as you do about our leads. However, we strongly refute the claims that you have made against us. 
We heavily invest in our Google AdWords on a monthly basis, as well as other sites, to bring legitimate customers to our website.  We also have a 24/7 Customer Success Team based in London and a dedicated Marketing and Development Team to ensure we are providing quality lead generation for our professionals.
We can assure you that all leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us. 
We do appreciate that it can be frustrating when customers don't respond. We usually find this is because they have hired, or are considering hiring, another professional. We generally find that responding to the customers as and when they place their requests gives you the best chance of speaking to them when they are available and before they have hired anyone.
We would be happy to help you make the most of our platform and achieve conversion with us - please email us at ***.
Kind regards,
The Bark Team