VC
Vivette C
1 reviews | Active since Feb 2023
31 Oct 2023, 12:39
BAD BAD Billing method and duplicating payments!!!
They continuously deduct double payments - and all the leads I have contacted just want comparison pricing. I have had 1 successful job from over 100 responses. The worst however is their billing methods! Hiding little things to ensure they can debit you twice. They deliberately do this to "catch" their clients.
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Replies (1)
Bark.com's replyOfficial
31 May 2024, 11:05Hi Vivette,
We're sorry to hear you have had a negative experience using Bark.com.
Please don't hesitate to contact bark directly via email at ***, so we can look into any payment queries for you. To confirm, we would never debit twice for one credit pack, and a professional's invoices are all available to download for clear visibility in their account settings. We often offer deals on credit pack purchases after the first pack has been purchased, which many professionals choose to utilise, purchasing more than one credit pack at once.
Please do reach out if you require any further support with your account, we would love to help you make the most of our platform and achieve conversion with us.
Kind regards,
The Bark Team
We're sorry to hear you have had a negative experience using Bark.com.
Please don't hesitate to contact bark directly via email at ***, so we can look into any payment queries for you. To confirm, we would never debit twice for one credit pack, and a professional's invoices are all available to download for clear visibility in their account settings. We often offer deals on credit pack purchases after the first pack has been purchased, which many professionals choose to utilise, purchasing more than one credit pack at once.
Please do reach out if you require any further support with your account, we would love to help you make the most of our platform and achieve conversion with us.
Kind regards,
The Bark Team
Best regards,
Bark.com's reply31 May 2024, 11:05
Official
Hi Vivette,
We're sorry to hear you have had a negative experience using Bark.com.
Please don't hesitate to contact bark directly via email at ***, so we can look into any payment queries for you. To confirm, we would never debit twice for one credit pack, and a professional's invoices are all available to download for clear visibility in their account settings. We often offer deals on credit pack purchases after the first pack has been purchased, which many professionals choose to utilise, purchasing more than one credit pack at once.
Please do reach out if you require any further support with your account, we would love to help you make the most of our platform and achieve conversion with us.
Kind regards,
The Bark Team
We're sorry to hear you have had a negative experience using Bark.com.
Please don't hesitate to contact bark directly via email at ***, so we can look into any payment queries for you. To confirm, we would never debit twice for one credit pack, and a professional's invoices are all available to download for clear visibility in their account settings. We often offer deals on credit pack purchases after the first pack has been purchased, which many professionals choose to utilise, purchasing more than one credit pack at once.
Please do reach out if you require any further support with your account, we would love to help you make the most of our platform and achieve conversion with us.
Kind regards,
The Bark Team
Best regards,