ark

Ongoing Issues with leads Quality and lack of your support

first of all, thank you for responding to my reviews . I have sent you several emails outlining the horrible experience I had with your leads and requested a refund . Despite initially stating that you could refund or credited my account you ultimately refused to do so and chose not address my concerns.

instead of resolving the issue you continued sending me leads that were completely irrelevant specially people looking for jobs, not customers I came to Bark,com to grow my business by connecting with potential clients not to hire employees. Yet you expect me to pay you for access to these leads, which makes no sense.

even after I repeatedly expressed my frustrations you chose to ignore them and continued business as usual . You made it clear that you wont take responsibility for invalid leads or refund me ,essentially blaming the situation on others

I paid you more than R 1300 and only one customer actually hired me . When I raised this concerns I was told that its not your problem that I was not hired .I feel taken advantage of , and I am extremely disappointed with how this has been handle .

I urge you to reconsider your approach to customers services and take accountability for the poor quality of leads you've provided

I cannot encourage anyone to use Bark.com services they mislead business owners

It is truly disappointing to witness the level of professionalism displayed by your team when responding to customers publicly on platforms like HelloPeter. The reality is, I deal with Bark.com daily, and I know the truth behind your operations. Your recent public response is clearly crafted to mislead those who don’t know any better.I have personally paid over R1,300 for leads on your platform and was only hired once. Despite raising this issue with you directly, you continued to refer me to your refund policy instead of addressing my actual concern. The bottom line is simple: no one should have to pay for a service that does not deliver any value.I paid for leads with the intention of securing clients — not to waste my time and money, and certainly not to experience poor customer service. It’s also concerning how many negative reviews are left by other users, and yet Bark.com shows no willingness to learn, improve, or take responsibility.To make matters worse, you continue to deduct money from my account without consent. That is theft. I am requesting that you immediately stop all deductions and refund all disputed credits. That would be the fair and professional thing to do.I am not here to make Bark.com rich. I work extremely hard for my money, and I expect basic honesty and accountability in return. Please stop acting as if everything is perfect publicly, when privately you are failing your customers.
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