TS
Tanya S
1 reviews | Active since Sept 2010
27 Jul 2023, 13:30
*******
They a total ******* ****!! You pay over R1000 for credits, they send you leads daily that are ****! The people don't answer the phone and don't respond to emails! Then bark has the nerve to refuse refunds and gives everyone the same ******* response like a bot! On this platform too they give the exact same reply to everyone, it's like a bot answering! I won't be surprised if bark employees are behind the **** leads posted as one of their previous employees stated on glassdoor.com that they are pressured into posting **** positive reviews on glassdoor.com
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Bark.com's replyOfficial
01 Sept 2023, 15:44 Hi there,
We're very sorry to hear that you haven't had a positive experience using our platform, and that you feel as strongly as you do about our leads. However, we strongly refute the claims that you have made against us.
We heavily invest in our Google AdWords on a monthly basis, as well as other sites, to bring legitimate customers to our website. We also have a 24/7 Customer Success Team based in London and a dedicated Marketing and Development Team to ensure we are providing quality lead generation for our professionals.
We can assure you that all leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
We do appreciate that it can be frustrating when customers don't respond. We usually find this is because they have hired, or are considering hiring, another professional. We generally find that responding to the customers as and when they place their requests gives you the best chance of speaking to them when they are available and before they have hired anyone.
We would be happy to help you make the most of our platform and achieve conversion with us - please email us at ***.
Kind regards,
The Bark Team
We're very sorry to hear that you haven't had a positive experience using our platform, and that you feel as strongly as you do about our leads. However, we strongly refute the claims that you have made against us.
We heavily invest in our Google AdWords on a monthly basis, as well as other sites, to bring legitimate customers to our website. We also have a 24/7 Customer Success Team based in London and a dedicated Marketing and Development Team to ensure we are providing quality lead generation for our professionals.
We can assure you that all leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
We do appreciate that it can be frustrating when customers don't respond. We usually find this is because they have hired, or are considering hiring, another professional. We generally find that responding to the customers as and when they place their requests gives you the best chance of speaking to them when they are available and before they have hired anyone.
We would be happy to help you make the most of our platform and achieve conversion with us - please email us at ***.
Kind regards,
The Bark Team
Best regards,
Bark.com's reply01 Sept 2023, 15:44
Official
Hi there,
We're very sorry to hear that you haven't had a positive experience using our platform, and that you feel as strongly as you do about our leads. However, we strongly refute the claims that you have made against us.
We heavily invest in our Google AdWords on a monthly basis, as well as other sites, to bring legitimate customers to our website. We also have a 24/7 Customer Success Team based in London and a dedicated Marketing and Development Team to ensure we are providing quality lead generation for our professionals.
We can assure you that all leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
We do appreciate that it can be frustrating when customers don't respond. We usually find this is because they have hired, or are considering hiring, another professional. We generally find that responding to the customers as and when they place their requests gives you the best chance of speaking to them when they are available and before they have hired anyone.
We would be happy to help you make the most of our platform and achieve conversion with us - please email us at ***.
Kind regards,
The Bark Team
We're very sorry to hear that you haven't had a positive experience using our platform, and that you feel as strongly as you do about our leads. However, we strongly refute the claims that you have made against us.
We heavily invest in our Google AdWords on a monthly basis, as well as other sites, to bring legitimate customers to our website. We also have a 24/7 Customer Success Team based in London and a dedicated Marketing and Development Team to ensure we are providing quality lead generation for our professionals.
We can assure you that all leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
We do appreciate that it can be frustrating when customers don't respond. We usually find this is because they have hired, or are considering hiring, another professional. We generally find that responding to the customers as and when they place their requests gives you the best chance of speaking to them when they are available and before they have hired anyone.
We would be happy to help you make the most of our platform and achieve conversion with us - please email us at ***.
Kind regards,
The Bark Team
Best regards,