CF
Claire F

1 reviews | Active since Apr 2017

16 May 2017, 10:45

Shocking service at Pinelands Bargain Books

<p>Utterly disgusted by the poor service at Bargain Books in Pinelands. I just tried to return a book that was an unwanted gift only to be told it could only be exchanged for a voucher as per company policy. As a consumer I am entitled to a full refund, it is my right. The cashier proceeded to take a phone call and take my details and wanted to sort this matter out later. Obviously my time is not worth her full attention.</p> <p> </p> <p>I will never buy from Bargain Books again and will be taking this matter further to obtain the refund I am entitled to.</p>

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Replies (6)
Bargain Books
Bargain Books's reply16 May 2017, 11:05
Official

Good day,

We are sorry to hear about your experience at our Pinelands store. We have taken your feedback and communicated it internally to resolve this. Kindly send your contact details to *** to help us address your query.

Yours sincerely,

Bianca Adendorff

Bargain Books
Bargain Books's reply16 May 2017, 11:05
Official

Good day,

We are sorry to hear about your experience at our Pinelands store. We have taken your feedback and communicated it internally to resolve this. Kindly send your contact details to *** to help us address your query.

Yours sincerely,

Bianca Adendorff

Bargain Books
Bargain Books's reply16 May 2017, 11:05
Official

Good day,

We are sorry to hear about your experience at our Pinelands store. We have taken your feedback and communicated it internally to resolve this. Kindly send your contact details to *** to help us address your query.

Yours sincerely,

Bianca Adendorff

Bargain Books
Bargain Books's reply16 May 2017, 11:06
Official

Good day,

We are sorry to hear about your experience at our Pinelands store. We have taken your feedback and communicated it internally to resolve this. Kindly send your contact details to *** to help us address your query.

Yours sincerely,

Bianca Adendorff

Bargain Books
Bargain Books's reply16 May 2017, 11:06
Official

Good day,

We are sorry to hear about your experience at our Pinelands store. We have taken your feedback and communicated it internally to resolve this. Kindly send your contact details to *** to help us address your query.

Yours sincerely,

Bianca Adendorff

Bargain Books
Bargain Books's reply16 May 2017, 11:06
Official

Good day,

We are sorry to hear about your experience at our Pinelands store. We have taken your feedback and communicated it internally to resolve this. Kindly send your contact details to *** to help us address your query.

Yours sincerely,

Bianca Adendorff