XM
Xoliswa M
1 reviews | Active since Jan 2021
31 Jan 2021, 11:05
Poor Customer Service.
I order a book for Musgrave in July and the said it would take 6 weeks. I had to call the store very week to check up on my book from November. My book only arrived in JANUARY. NOW I have to wait a weeks for Head office to clear my EFT(even though I sent proof of payment) before they can send my book as I am no longer in Durban. I am never buying books for you guys again. R40 extra from exclusive is better then waiting 6 months for a book. You have the worst Service.
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Replies (1)Bargain Books's replyOfficial
01 Feb 2021, 08:08Thank you for getting in touch. We are really sorry about your experience at our Musgrave store. This is definitely not the experience we aim to provide. We appreciate you letting us know about this for us to address this issue & improve the service we provide. Please contact Tandor at our HQ.
Bargain Books's reply01 Feb 2021, 08:08
Official
Thank you for getting in touch. We are really sorry about your experience at our Musgrave store. This is definitely not the experience we aim to provide. We appreciate you letting us know about this for us to address this issue & improve the service we provide. Please contact Tandor at our HQ.
