YM
Yolanda M

1 reviews | Active since Aug 2015

27 Oct 2015, 12:49

Pathetic Service

I went to the store on the 06/10/2015, to look for a book I saw been advertised. I regret even stepping in there because the ladies who were working there were so nasty and rude towards me. I explained that I wasn't sure what the book is called but I know on twitter its been advertised as Im In by the Dragons Den, I further explained to them that its the South African version of the Dragons Den. The one lady told me that I was looking for a kiddies book and I told her nope it was a series on SA television, she was so rude that I decided not to speak to her. I the asked Caroline to assist me she asked who the author was and I told her Im not sure I know that the 5 Dragons all contributed towards writing it. I told her I would google, she rudely rep**** that what do I think she was on cause she was also on google. Anyway the last girl who came to assist me to pay for books I had purchased was better up until she said not everyone chases after money like I do. I told her I needed that book to advance my knowledge and skills on how I can go about pitching my business idea that I have for women & children living in rural areas. I paid for the book and never received it up until today

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Replies (1)
Bargain Books
Bargain Books's reply28 Oct 2015, 08:50
Official
Hello Mrs Mpilo,

Thank you for taking the time to send us your feedback. We are extremely sorry to hear about your bad experience in our Mall of the North store and will investigate fully. We will certainly ensure that this is addressed. We hope that this incident has not ruined your loyalty towards us as a Company. I will be in contact shortly with regards to the book that you have requested.

Thank you

Kind regards,
Bianca Adendorff