Not great service
<p>I placed my order on the 3rd July, had payment confirmed on the 4th. </p> <p>I waited the 5-7 working days for delivery of my book and didnt recieve it. Waited alittle longer just to give some leway, still nothing. </p> <p>I then sent a message in using the site, with no responce the following days. I then called in, got helped by a friendly gentleman who had read my mail. Promised me it would be delivered to me by the Friday 15th. Didnt happen. </p> <p>I then sent in another message with no reply back.<br /><br />Its now the 23rd July and ive yet to recieve my Book ive paid for. With no word back from Bargain Books as to where my book is.</p>
Dear Ash Bash,
Thank you for taking the time to send us your feedback. We are sorry to hear about your bad experience with the online store and will fully investigate. We will certainly ensure that this is addressed. We hope that this incident did not ruin your loyalty towards us as a Company and look forward to seeing you shopping with us again soon! We are currently following up on your order and will revert back on Monday. Please could you email your order details and postal address to **********
Kind regards,
Bianca
Dear Ash Bash,
Thank you for taking the time to send us your feedback. We are sorry to hear about your bad experience with the online store and will fully investigate. We will certainly ensure that this is addressed. We hope that this incident did not ruin your loyalty towards us as a Company and look forward to seeing you shopping with us again soon! We are currently following up on your order and will revert back on Monday. Please could you email your order details and postal address to **********
Kind regards,
Bianca