NQ
Nontobeko Q
1 reviews | Active since Sept 2012
06 Apr 2016, 15:33
No Response
I made (and paid) this order on 11 March 2016. I am still awaiting feedback on when the books are going to be delivered or ready for collection at my nearest Bargain Books. I have received no further communication since the 11th of March 2016. Nothing! I have sent emails, with no responses to my query, utter silence from Bargain Books!!!! <br>
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Bargain Books's replyOfficial
06 Apr 2016, 15:50Hello Lamguni01,
Dear Nontobeko,
Thank you for taking the time to send us your feedback. We are sorry to hear about your bad experience with the online store and will fully investigate. We will certainly ensure that this is addressed. We hope that this incident did not ruin your loyalty towards us as a Company and look forward to seeing you shopping with us again soon! We are currently following up on your order and will revert back shortly. Please could you email your postal address to ***.
Kind regards,
Bianca
Dear Nontobeko,
Thank you for taking the time to send us your feedback. We are sorry to hear about your bad experience with the online store and will fully investigate. We will certainly ensure that this is addressed. We hope that this incident did not ruin your loyalty towards us as a Company and look forward to seeing you shopping with us again soon! We are currently following up on your order and will revert back shortly. Please could you email your postal address to ***.
Kind regards,
Bianca
Bargain Books's reply06 Apr 2016, 15:50
Official
Hello Lamguni01,
Dear Nontobeko,
Thank you for taking the time to send us your feedback. We are sorry to hear about your bad experience with the online store and will fully investigate. We will certainly ensure that this is addressed. We hope that this incident did not ruin your loyalty towards us as a Company and look forward to seeing you shopping with us again soon! We are currently following up on your order and will revert back shortly. Please could you email your postal address to ***.
Kind regards,
Bianca
Dear Nontobeko,
Thank you for taking the time to send us your feedback. We are sorry to hear about your bad experience with the online store and will fully investigate. We will certainly ensure that this is addressed. We hope that this incident did not ruin your loyalty towards us as a Company and look forward to seeing you shopping with us again soon! We are currently following up on your order and will revert back shortly. Please could you email your postal address to ***.
Kind regards,
Bianca