NM
Noma M

1 reviews | Active since Nov 2010

29 Apr 2018, 05:09

No paperbags available

In total and utter shock to go to Bargain Books Mall of Africa and be told, plastics are not available because they **** fishes; Paperbags are not available because they don't hold books well. Since when as I know si many book stores that offer those ans they always carry our books well. So you forced to buy a R10 carry bag. What utter nonsense. After attempting to buy books for close to R1000 and be blown by that by the till. I simply walked out. Get your service right!

0
Replies (7)
Bargain Books
Bargain Books's reply29 Apr 2018, 09:36
Official

Good day,

We are sorry to hear about your experience in our Mall of Africa store as we do have empty boxes kept aside for customers not wanting to purchase reusable bags.

Bargains Books said no to plastic bags in 2016. Unfortunately, paper bags aren’t necessarily “greener”. Instead, they may simply shift the environmental burden from decreasing litter to increasing resource use and greenhouse gas emissions. Of course, they are mostly recyclable or biodegradable - but reusable is best!

Kindly forward our Marketing Manager, Bianca Adendorff, your contact details and physical address so she can be in touch.

With best regards,

NM
Noma M's update18 Feb 2019, 13:26
Reviewer Update
********** 14 Crawford Manor, Crawford Drive Douglasdale, 2191 Cell: ********** 180
Bargain Books
Bargain Books's reply18 Feb 2019, 14:06
Official
Dear Noma, thank you for getting in touch! We have received your address and will be sending you a package to apologise for the inconvenience caused. Thank you
NM
Noma M's update16 Jul 2019, 11:45
Reviewer Update
Hi,

I still have not received anything from Bargain Books.

Thanks
Bargain Books
Bargain Books's reply16 Jul 2019, 11:59
Official
Dear Noma,

Thank you for your message.

We are busy tracking your parcel with our couriers. Could you kindly email me you mobile number so I can be in touch - ***.

Thank you
Bargain Books
Bargain Books's reply16 Jul 2019, 16:25
Official
Hi Noma, 

We will resend a new parcel to the address provided. Unfortunately we are unable to access your customer data so we are unable to contact you on your mobile.

Thank you
NM
Noma M's update16 Jul 2019, 18:57
Reviewer Update
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