CS
Cindy S

1 reviews | Active since Jun 2021

08 Jun 2021, 19:10

How RUDE!

So today I went to my favorite branch and I was assisted by a very friendly girl at the store. But as I was trying to communicate with her, her ***orkers was having a very loud conversation in what I guess is Setswana. They were speaking so loud that the person helping me could not hear anything I say. When she asked them to be quiet, they gave her a look to kill and then they were quiet for probably a whole two seconds and then continuing their conversation louder than before. I was sufficiently assisted by the girl and she kept apologizing for her co workers. I could see she was absolutely defeated as the three continued to congregate.

This is probably the most disrespectful working environment for this girl as she is white and probably does not understand a word they are saying about the customers and herself. And please understand that I'm not making this about race, but purely about common decency and respect in the work place. I hope the poor girl is doing okay and not being bul**** by the other three just because she asked them to be quiet while she is helping a client. Bargain Books will never see me again. So utterly disappointed!!

0
Replies (3)
Bargain Books
Bargain Books's reply09 Jun 2021, 08:07
Official
Good morning Cindy,

Thank you for bringing this to our attention. This is not the experience we aim to provide.

Please can you let us know which branch this occurred at so we can get the regional manager to attend to the situation.

Thank you! 
CS
Cindy S's update09 Jun 2021, 21:45
Reviewer Update
Certainly, it was at Centurion.
Bargain Books
Bargain Books's reply10 Jun 2021, 08:09
Official
Thank you for letting us know. I will pass the information on to the regional manager so he can ensure this does not occur again. Once again, thank you for bringing it to our attention.