1 reviews | Active since Sept 2021
Bargain Books Mall Of Africa
I had a very unpleasant experience earlier on today when I visited Bargain Books in Mall Of Africa. As a teacher for 13 years, never have I ever been accused of “putting something in my bag” (*****ing to be blunt) even after purchasing a book titled “Man’s Search for Meaning”.
I was on the phone as I reached into my handbag to get my wallet and I had one book on the counter, as a lady named Angie, accused me of having put something into my bag. I then proceeded to tell her calmly that I have not placed anything into my handbag but only reaching for my wallet. I then politely told the lady that I felt insulted and she didn't even bother apologizing.
Personally I will never enter that store again after experiencing such treatment and I will not even recommend to anyone because of this lady. It was an embarrassing ordeal that I never want to experience ever again.
We are really sorry about your experience in our Mall of Africa store. This is definitely not the experience we aim to provide. We appreciate you letting us know about this for us to address this issue and improve the service we provide.
Please contact Tandor at our Head Office so she can get the regional manager for that store to contact you. Or if you prefer, send your details through our Facebook/ Instagram page.
We are really sorry about your experience in our Mall of Africa store. This is definitely not the experience we aim to provide. We appreciate you letting us know about this for us to address this issue and improve the service we provide.
Please contact Tandor at our Head Office so she can get the regional manager for that store to contact you. Or if you prefer, send your details through our Facebook/ Instagram page.
If you would like us to contact you please let us know. Thank you
If you would like us to contact you please let us know. Thank you
