1 reviews | Active since Jan 2020
Bargain Books
Really bad service at the Grahamstown bargain books, there is a new security person, who I feel is really combative and targets people to a point where it becomes scary. I get that shops need security but this person is probably the most ill suited person for this job, I always try to ignore that because I get that he is doing his job but every single time I have been in there (avid book collector) he has targeted me, even when I am there with my children, my daughter even noticed it and felt afraid to the point of tears. Because this man kept staring at her and following us. Please do something about this Bargain Books.
Yesterday I took the kids to Van Schaiks in High Street instead, where the staff were warm and helpful and even with their staff/security patrolling, never felt uneasy or targeted, where we bought our books.
We are distressed to read your post and apologise sincerely for the poor experience you had at our store.
We would like the opportunity to correct this on a non public platform. Kindly contact Bianca at our Head Office in Cape Town so she can assist in resolving this.
Thank you
We are distressed to read your post and apologise sincerely for the poor experience you had at our store.
We would like the opportunity to correct this on a non public platform. Kindly contact Bianca at our Head Office in Cape Town so she can assist in resolving this.
Thank you