Bad Customer care

I arrived at Bargain Books in Lephalale and as i was stepping in my phone died. I asked if i could charge my phone they denoied me saying its against company policy. I walked out and luckily my phone was charged at the next shop.

after a month oi went back and asked if oits possible for them to have a power bank for customers who might want to buy books and perhaps forgot their power banks at home like me on that day.

The attitude of a specific Bargain Book employee was appalling. I walked out knowing that i will never step foot there again and will rather buy from Take a lot.

its painful to see people behaving in this way as I am aslo a Business owner and its painful to loose customers.