Poor quality inner soles

I bought a pair of barestep shoes I rather enjoyed the feel of them but found them a bit pricey for that type of shoe. Ii owned them for only a month before the inner sole started falling.apart I contacted them enquiring whether I could get a replacement they just said they do not have a replacement sole yet. Anyway the sole has since fallen totally apart. But it doesn’t feel the same with generic replacement soles. I don’t recommend the shoes on account of this malfunction.