CB
Cedric B

1 reviews | Active since May 2011

05 Jul 2023, 09:25

Great shoes, Good delivery, Slow exchange

Excellent service for new purchases. Exchanges take a bit too long. The product is outstanding! Very smart and comfortable

0
Replies (2)
Barestep
Barestep's reply11 Jul 2023, 09:20
Official
We appreciate your feedback and are glad to hear that you found our shoes to be great and that the delivery was good. We apologize for any inconvenience you experienced with the exchange process being slow. We understand that timely exchanges are important, and we're actively working to improve this aspect of our service. However, we're delighted that you find our product outstanding, smart, and comfortable. We hope you'll consider giving us another chance in the future.

Kind regards, 

The Barestep Team
Barestep
Barestep's reply17 Jul 2023, 17:38
Official
Hey there, 

Thank you for your feedback. We're thrilled to hear that you found our service for new purchases excellent and that you consider our product outstanding, smart, and comfortable. Your satisfaction is our top priority.


We apologize for any delay you may have experienced with exchanges. We understand the importance of resolving issues promptly, and we appreciate your patience