DR
Dave R

1 reviews | Active since Sept 2011

19 Mar 2016, 17:56

Unable to activate online banking after months

I was recommended by Nicola from Barclays to make use of online banking to manage my Isle of Mann accounts. After months of trying and 3 different membership numbers later i am still no closer. Customer care keep apologising fot their incompetence but still the problems remain unresolved. Paul the third customer care consultant promised to call me back after 24hrs to follow up , i am still waiting. Ula the fourth consultant has been very helpfull but the emails i have been promised are still nowhere to be found. <br> After months of trying i am left with no option but to close my accounts and find a functional one.<br> <br> This is not a bank for anyone wanting online banking.<br> Dave

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