Barclays Bank UK bad frontline service.

I tried to open an account with Barclays Bank in the High Street Chelmsford this morning and the lady at the door needs to be given some lessons on how to deal with the public. She was very abrupt and said that I needed to book an appointment and did not offer to book one for us I an 67 and my wife is 69. She then rambled on something that they do not accept a letter from the Dept. for Works and Pensions as a proof of address as she said there is too much *****. She said that you do not accept my BRP card as proof of ID. I also have a letter from our GP and another from the Chelmsford Council stating that I am registered with them as a voter. The whole time we spoke to the lady she kept looking away as if she was hoping that we would go away. After this I am not going to give them my business. Barry Roper. PS. One star is one star too many