BARCLAYS BANK DISASTER

I have had a Barclays account for over 30 year. After moving to Cape Town from London I kept my account. It has received income monthly and a few Debit orders run from it. Well, because I have a South African address, the geniuses at Barclays have suspended my account. And I am advised to reactivate it I have visit a branch- IN THE UK!!!! I need to cancel a debit order and transact( the account is well in credit) but I can't. After many hours( literally) of trying to speak to someone who can help, with zero success, I am resorting to posting on hellopeter. all in the hope of having a sensible conversation with someone at Barclays who both cares and can help. My main bank account is with a digital bank. What a pleasure. It is easy to see how they are going to eat the legacy banks lunch.