rC
rehana C

1 reviews | Active since Jul 2020

26 Dec 2023, 08:13

The Truth About Banxso

I have been reading all these wonderful reviews and how people made money. I wonder what happened to me and ALL the people who I convinced to invest in BANXSO. We had no experience in trading, everyday or every second day a trader called and spoke us through the trades making and not making money and whats good to invest in etc. When you have that, at the beginning your whole trust falls on the trader and yes you understand you will lose here and there and make money as well. The whole idea for me, my family and friends was to make money. I lost close to R80 000, my family and friends lost alot as well and I feel terrible that I convinced so many people to invest. We all had different traders, we all trusted them. If you know nothing about trading DO NOT INVEST. The traders at first seem to be the light but I promise you it will turn dark. I feel terrible for people who will take their last monies to invest. I am lucky I have money to survive but those who invested their last and lost. Thats sad. All these good reviews below seems like people who know trading or paid to write reviews. If one person from all the people I convinced to trade actually made money then I could say “maybe these reviews are correct” Honestly not one family member or friend made any money, EVERYONE lost everything

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Replies (1)
BANXSO
BANXSO's reply24 Jan 2024, 10:26
Official
Good day,Thank you for reaching out and sharing your concerns with us. We deeply value your feedback and appreciate the opportunity to address the issues you've experienced. We're genuinely sorry to hear that your experience with Banxso has not met your expectations. Our team strives to provide exceptional service and support to all our clients, and we regret any inconvenience or frustration you've encountered. Please accept our sincerest apologies as we take full responsibility for any dissatisfaction caused. Your feedback is crucial to us, and we take these concerns very seriously. Upon receiving your complaint, we immediately launched an investigation to understand the root cause and ensure such situations are promptly and effectively addressed. Our commitment to continuous improvement drives us to learn from each interaction. We are determined to resolve this matter to your satisfaction. Our team has already initiated corrective actions to prevent such issues from occurring in the future. We are committed to making the necessary improvements to serve you better. To assist you further and ensure a more personalized resolution, we invite you to share additional details or contact information through the following methods:
  • Email: Reach out via email at complaints [at] banxso.com
  • Facebook Page: Connect with us on our Facebook page at https://www.facebook.com/Banxsocom/
  • Phone (Dedicated for Hello Peter visitors): Give us a call at ***_ 6_1_8_0
After our thorough investigation, we will reach out to you by your registered email to discuss our findings and the steps we've taken to address your concerns. Thank you again for bringing this to our attention. Your insights are invaluable in helping us enhance our services. We sincerely hope to have the opportunity to regain your trust and demonstrate our dedication to your satisfaction in the future. Kind regards,The Banxso Team🦩