PP
Paul P
1 reviews | Active since Nov 2020
26 Feb 2024, 10:12
Sure way to loose your money
Hellopeter 27 February 2024 Beware of Banxso. They convinced me in a clever way to @invest@ all my savings with them. I filled out a form (I think it was on Instagram) and Andrew from Banxso contacted me, urging me to invest R 4500 to start trading. Initially a made a bit of money and he urged me to invest more to make more profit. I did so and lost my investment. Banxso's solution was (and still is): invest more to recover the losses. In this way I lost all my savings.. If you want to lose everything, Banxso will gladly assist you with that.
Helpful (0)
Replies (6)0
Replies (6)
BANXSO's replyOfficial
26 Feb 2024, 10:15Hello Paul,
We apologize for the less-than-satisfactory experience you've had on our platform.
To assist us in resolving this matter effectively, we kindly request that you provide further details of your experience. You can reach out to us directly at complaints [at] banxso.com. Upon receiving your email, our dedicated team will review the situation and take immediate action to rectify any issues.
Best regards,
Banxso Team
We apologize for the less-than-satisfactory experience you've had on our platform.
To assist us in resolving this matter effectively, we kindly request that you provide further details of your experience. You can reach out to us directly at complaints [at] banxso.com. Upon receiving your email, our dedicated team will review the situation and take immediate action to rectify any issues.
Best regards,
Banxso Team
BANXSO's reply26 Feb 2024, 10:15
Official
Hello Paul,
We apologize for the less-than-satisfactory experience you've had on our platform.
To assist us in resolving this matter effectively, we kindly request that you provide further details of your experience. You can reach out to us directly at complaints [at] banxso.com. Upon receiving your email, our dedicated team will review the situation and take immediate action to rectify any issues.
Best regards,
Banxso Team
We apologize for the less-than-satisfactory experience you've had on our platform.
To assist us in resolving this matter effectively, we kindly request that you provide further details of your experience. You can reach out to us directly at complaints [at] banxso.com. Upon receiving your email, our dedicated team will review the situation and take immediate action to rectify any issues.
Best regards,
Banxso Team
PP
Paul P's updateReviewer Update
26 Feb 2024, 11:24Thank you for the quick reply. I will send you the details and will keep the readers here, on Hellopeter, updated about the progress,
PP
Paul P's update26 Feb 2024, 11:24
Reviewer Update
Thank you for the quick reply. I will send you the details and will keep the readers here, on Hellopeter, updated about the progress,
PP
Paul P's updateReviewer Update
26 Feb 2024, 16:57I received an outomated reply from Banxso's complaints department, assuring me that they will investigate the problem. Hopefully this will have a positive outcome
PP
Paul P's update26 Feb 2024, 16:57
Reviewer Update
I received an outomated reply from Banxso's complaints department, assuring me that they will investigate the problem. Hopefully this will have a positive outcome
BANXSO's replyOfficial
07 Mar 2024, 15:25Dear Paul,
I wanted to express my sincere gratitude for your recent update regarding your experience with Banxso. Your proactive communication and willingness to keep us informed are truly appreciated.
Receiving updates from clients like you is invaluable to us as we continually strive to improve our services and address any concerns or issues that may arise. Your commitment to keeping the Hellopeter community informed about the progress of your interaction with Banxso demonstrates your dedication to transparency and accountability, qualities that we highly value.I'm pleased to hear that you promptly received a response from our complaints department, assuring you that your concerns would be thoroughly investigated. Rest assured that your feedback has been taken seriously, and our dedicated team is working diligently to identify the root cause of the problem and implement appropriate solutions.
At Banxso, we are committed to providing all our clients with the best possible experience, and your feedback plays a crucial role in helping us achieve this goal. Your willingness to share your experiences, both positive and negative, helps us identify areas for improvement and ensures that we can better serve you and all our clients in the future.
Please know that we are here to support you every step of the way, and if you have any further updates or concerns, please do not hesitate to reach out to us. Your satisfaction and success are our top priorities, and we are dedicated to ensuring that your experience with Banxso is nothing short of exceptional.
Once again, thank you for your continued engagement and feedback. We truly value your partnership and look forward to resolving any issues you may have encountered swiftly and effectively.
Warm regards,Banxso Team
I wanted to express my sincere gratitude for your recent update regarding your experience with Banxso. Your proactive communication and willingness to keep us informed are truly appreciated.
Receiving updates from clients like you is invaluable to us as we continually strive to improve our services and address any concerns or issues that may arise. Your commitment to keeping the Hellopeter community informed about the progress of your interaction with Banxso demonstrates your dedication to transparency and accountability, qualities that we highly value.I'm pleased to hear that you promptly received a response from our complaints department, assuring you that your concerns would be thoroughly investigated. Rest assured that your feedback has been taken seriously, and our dedicated team is working diligently to identify the root cause of the problem and implement appropriate solutions.
At Banxso, we are committed to providing all our clients with the best possible experience, and your feedback plays a crucial role in helping us achieve this goal. Your willingness to share your experiences, both positive and negative, helps us identify areas for improvement and ensures that we can better serve you and all our clients in the future.
Please know that we are here to support you every step of the way, and if you have any further updates or concerns, please do not hesitate to reach out to us. Your satisfaction and success are our top priorities, and we are dedicated to ensuring that your experience with Banxso is nothing short of exceptional.
Once again, thank you for your continued engagement and feedback. We truly value your partnership and look forward to resolving any issues you may have encountered swiftly and effectively.
Warm regards,Banxso Team
BANXSO's reply07 Mar 2024, 15:25
Official
Dear Paul,
I wanted to express my sincere gratitude for your recent update regarding your experience with Banxso. Your proactive communication and willingness to keep us informed are truly appreciated.
Receiving updates from clients like you is invaluable to us as we continually strive to improve our services and address any concerns or issues that may arise. Your commitment to keeping the Hellopeter community informed about the progress of your interaction with Banxso demonstrates your dedication to transparency and accountability, qualities that we highly value.I'm pleased to hear that you promptly received a response from our complaints department, assuring you that your concerns would be thoroughly investigated. Rest assured that your feedback has been taken seriously, and our dedicated team is working diligently to identify the root cause of the problem and implement appropriate solutions.
At Banxso, we are committed to providing all our clients with the best possible experience, and your feedback plays a crucial role in helping us achieve this goal. Your willingness to share your experiences, both positive and negative, helps us identify areas for improvement and ensures that we can better serve you and all our clients in the future.
Please know that we are here to support you every step of the way, and if you have any further updates or concerns, please do not hesitate to reach out to us. Your satisfaction and success are our top priorities, and we are dedicated to ensuring that your experience with Banxso is nothing short of exceptional.
Once again, thank you for your continued engagement and feedback. We truly value your partnership and look forward to resolving any issues you may have encountered swiftly and effectively.
Warm regards,Banxso Team
I wanted to express my sincere gratitude for your recent update regarding your experience with Banxso. Your proactive communication and willingness to keep us informed are truly appreciated.
Receiving updates from clients like you is invaluable to us as we continually strive to improve our services and address any concerns or issues that may arise. Your commitment to keeping the Hellopeter community informed about the progress of your interaction with Banxso demonstrates your dedication to transparency and accountability, qualities that we highly value.I'm pleased to hear that you promptly received a response from our complaints department, assuring you that your concerns would be thoroughly investigated. Rest assured that your feedback has been taken seriously, and our dedicated team is working diligently to identify the root cause of the problem and implement appropriate solutions.
At Banxso, we are committed to providing all our clients with the best possible experience, and your feedback plays a crucial role in helping us achieve this goal. Your willingness to share your experiences, both positive and negative, helps us identify areas for improvement and ensures that we can better serve you and all our clients in the future.
Please know that we are here to support you every step of the way, and if you have any further updates or concerns, please do not hesitate to reach out to us. Your satisfaction and success are our top priorities, and we are dedicated to ensuring that your experience with Banxso is nothing short of exceptional.
Once again, thank you for your continued engagement and feedback. We truly value your partnership and look forward to resolving any issues you may have encountered swiftly and effectively.
Warm regards,Banxso Team
PP
Paul P's updateReviewer Update
14 Mar 2024, 23:21I see that Banxso's reply to my concerns does not get further than a standardised reply. Since the last promise, the problem is not solved. There is not much to investigate on Banxso's side- you have all the facts and you know very well the way your employees use to convince novice traders to invest more and still more . I hope everyone reading this will think twice before doing business with Banxso.
PP
Paul P's update14 Mar 2024, 23:21
Reviewer Update
I see that Banxso's reply to my concerns does not get further than a standardised reply. Since the last promise, the problem is not solved. There is not much to investigate on Banxso's side- you have all the facts and you know very well the way your employees use to convince novice traders to invest more and still more . I hope everyone reading this will think twice before doing business with Banxso.
BANXSO's replyOfficial
15 Mar 2024, 09:17Good day,Thank you for reaching out and sharing your concerns with us. We deeply value your feedback and appreciate the opportunity to address the issues you've experienced. We're genuinely sorry to hear that your experience with Banxso has not met your expectations. Our team strives to provide exceptional service and support to all our clients, and we regret any inconvenience or frustration you've encountered. Please accept our sincerest apologies as we take full responsibility for any dissatisfaction caused. Your feedback is crucial to us, and we take these concerns very seriously. Upon receiving your complaint, we immediately launched an investigation to understand the root cause and ensure such situations are promptly and effectively addressed. Our commitment to continuous improvement drives us to learn from each interaction. We are determined to resolve this matter to your satisfaction. Our team has already initiated corrective actions to prevent such issues from occurring in the future. We are committed to making the necessary improvements to serve you better. To assist you further and ensure a more personalized resolution, we invite you to share additional details or contact information through the following methods:
- Email: Reach out via email at complaints [at] banxso.com
- Facebook Page: Connect with us on our Facebook page at https://www.facebook.com/Banxsocom/
- Phone (Dedicated for Hello Peter visitors): Give us a call at ***_ 6_1_8_0
BANXSO's reply15 Mar 2024, 09:17
Official
Good day,Thank you for reaching out and sharing your concerns with us. We deeply value your feedback and appreciate the opportunity to address the issues you've experienced. We're genuinely sorry to hear that your experience with Banxso has not met your expectations. Our team strives to provide exceptional service and support to all our clients, and we regret any inconvenience or frustration you've encountered. Please accept our sincerest apologies as we take full responsibility for any dissatisfaction caused. Your feedback is crucial to us, and we take these concerns very seriously. Upon receiving your complaint, we immediately launched an investigation to understand the root cause and ensure such situations are promptly and effectively addressed. Our commitment to continuous improvement drives us to learn from each interaction. We are determined to resolve this matter to your satisfaction. Our team has already initiated corrective actions to prevent such issues from occurring in the future. We are committed to making the necessary improvements to serve you better. To assist you further and ensure a more personalized resolution, we invite you to share additional details or contact information through the following methods:
- Email: Reach out via email at complaints [at] banxso.com
- Facebook Page: Connect with us on our Facebook page at https://www.facebook.com/Banxsocom/
- Phone (Dedicated for Hello Peter visitors): Give us a call at ***_ 6_1_8_0