BBTP
Bto Bearing Transmission Pretoria
1 reviews | Active since May 2024
21 May 2024, 09:58
SEE RED FLAGS WHEN YOU SEE THE NAME BQANXSO
People please be aware of this online trading named Banxso. They are very keen on taking money for online trading but when it comes to withdraw the troubles starting. They asked for documents, you send it, they wait till one day before they must pay you, than all of a sudden they need more documents and forms to be filled out, please DO NOT FALL FOR THIS NONSENSE. Invest your money with people you know and not looking for reasons not to pay you back thats actually yours. PLEASE STAY AWAY FROM BANXSO THE ARE NOT WHAT THEY SAY THEY ARE. You follow all steps and every week before they must pay you out you receive a mail for more thinks they need before the withdray can happen. I've been trying to withdraw from them since 08/05/2024 and today received a mail that another form needs to be filled out and send back to them,WHY dont they asked and give you everything on day one
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BANXSO's replyOfficial
21 May 2024, 10:15Good day,Thank you for reaching out and sharing your concerns with us. We deeply value your feedback and appreciate the opportunity to address the issues you've experienced. We're genuinely sorry to hear that your experience with Banxso has not met your expectations. Our team strives to provide exceptional service and support to all our clients, and we regret any inconvenience or frustration you've encountered. Please accept our sincerest apologies as we take full responsibility for any dissatisfaction caused. Your feedback is crucial to us, and we take these concerns very seriously. Upon receiving your complaint, we immediately launched an investigation to understand the root cause and ensure such situations are promptly and effectively addressed. Our commitment to continuous improvement drives us to learn from each interaction. We are determined to resolve this matter to your satisfaction. Our team has already initiated corrective actions to prevent such issues from occurring in the future. We are committed to making the necessary improvements to serve you better. To assist you further and ensure a more personalized resolution, we invite you to share additional details or contact information through the following methods:
- Email: Reach out via email at complaints [at] banxso.com
- Facebook Page: Connect with us on our Facebook page at https://www.facebook.com/Banxsocom/
- Phone (Dedicated for Hello Peter visitors): Give us a call at ***
BANXSO's reply21 May 2024, 10:15
Official
Good day,Thank you for reaching out and sharing your concerns with us. We deeply value your feedback and appreciate the opportunity to address the issues you've experienced. We're genuinely sorry to hear that your experience with Banxso has not met your expectations. Our team strives to provide exceptional service and support to all our clients, and we regret any inconvenience or frustration you've encountered. Please accept our sincerest apologies as we take full responsibility for any dissatisfaction caused. Your feedback is crucial to us, and we take these concerns very seriously. Upon receiving your complaint, we immediately launched an investigation to understand the root cause and ensure such situations are promptly and effectively addressed. Our commitment to continuous improvement drives us to learn from each interaction. We are determined to resolve this matter to your satisfaction. Our team has already initiated corrective actions to prevent such issues from occurring in the future. We are committed to making the necessary improvements to serve you better. To assist you further and ensure a more personalized resolution, we invite you to share additional details or contact information through the following methods:
- Email: Reach out via email at complaints [at] banxso.com
- Facebook Page: Connect with us on our Facebook page at https://www.facebook.com/Banxsocom/
- Phone (Dedicated for Hello Peter visitors): Give us a call at ***