SG
Sagren G
1 reviews | Active since Jan 2024
29 Jan 2024, 11:19
Banxso stay away
Please stay away I lost 15 years of my life savings. Do not go anyway near them. Your money is safer in the Bank. They will give all marketing talk about how your is doing nothing in the bank.They will convince how they can make your dream come true. It the biggest financial mistake I ever made in my life. They don't tell about the SWAP costs, on Wednesday it three times the amount. I lost 300000 and SWAP cost was 199000. I lost 500000 in one trade.It's start with R5000, then ask 50000 and then 450000 and continued like until lost over a million rands. It's lot collusion between few so -called service, VIP and Risk managers. I want ask the service manager how is better the bank when all money was lost. STAY AWAY, STAY AWAY. Keep your blood sweat and tears in the bank you are better of.
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BANXSO's replyOfficial
29 Jan 2024, 16:14Good day,Thank you for reaching out and sharing your concerns with us. We deeply value your feedback and appreciate the opportunity to address the issues you've experienced. We're genuinely sorry to hear that your experience with Banxso has not met your expectations. Our team strives to provide exceptional service and support to all our clients, and we regret any inconvenience or frustration you've encountered. Please accept our sincerest apologies as we take full responsibility for any dissatisfaction caused. Your feedback is crucial to us, and we take these concerns very seriously. Upon receiving your complaint, we immediately launched an investigation to understand the root cause and ensure such situations are promptly and effectively addressed. Our commitment to continuous improvement drives us to learn from each interaction. We are determined to resolve this matter to your satisfaction. Our team has already initiated corrective actions to prevent such issues from occurring in the future. We are committed to making the necessary improvements to serve you better. To assist you further and ensure a more personalized resolution, we invite you to share additional details or contact information through the following methods:
- Email: Reach out via email at complaints [at] banxso.com
- Facebook Page: Connect with us on our Facebook page at https://www.facebook.com/Banxsocom/
- Phone (Dedicated for Hello Peter visitors): Give us a call at ***_ 6_1_8_0
BANXSO's reply29 Jan 2024, 16:14
Official
Good day,Thank you for reaching out and sharing your concerns with us. We deeply value your feedback and appreciate the opportunity to address the issues you've experienced. We're genuinely sorry to hear that your experience with Banxso has not met your expectations. Our team strives to provide exceptional service and support to all our clients, and we regret any inconvenience or frustration you've encountered. Please accept our sincerest apologies as we take full responsibility for any dissatisfaction caused. Your feedback is crucial to us, and we take these concerns very seriously. Upon receiving your complaint, we immediately launched an investigation to understand the root cause and ensure such situations are promptly and effectively addressed. Our commitment to continuous improvement drives us to learn from each interaction. We are determined to resolve this matter to your satisfaction. Our team has already initiated corrective actions to prevent such issues from occurring in the future. We are committed to making the necessary improvements to serve you better. To assist you further and ensure a more personalized resolution, we invite you to share additional details or contact information through the following methods:
- Email: Reach out via email at complaints [at] banxso.com
- Facebook Page: Connect with us on our Facebook page at https://www.facebook.com/Banxsocom/
- Phone (Dedicated for Hello Peter visitors): Give us a call at ***_ 6_1_8_0