FK
Farhad K

1 reviews | Active since Nov 2024

05 Nov 2024, 04:35

Banxso is a **** unfortunately I got caught

This is one big ****mers platform from my point of view , it's user friendly , they assist you in the beginning and then when you making big profits and try and withdraw , they come up with every excuse not to pay ,with a R30k deposit I made R122k in three weeks , I sent in withdrawal tickets,each time a new story with them , they don't pay out. I eventually sent a WhatsApp message to my so called success manager and told him I will crash this account and go on to social media to warn people there hard earned money is safer in the bank than on this platform ,at the moment That account is on 00000, I crashed it and pls people don't fall for there tricks.i would have liked to post some pics as well when it was up there and now 0000.

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Replies (1)
BANXSO
BANXSO's reply05 Nov 2024, 10:07
Official
Good day,
Thank you for reaching out and sharing your concerns with us. We deeply value your feedback and appreciate the opportunity to address the issues you've experienced.
 
We're genuinely sorry to hear that your experience with Banxso has not met your expectations. Our team strives to provide exceptional service and support to all our clients, and we regret any inconvenience or frustration you've encountered. Please accept our sincerest apologies as we take full responsibility for any dissatisfaction caused.
 
Your feedback is crucial to us, and we take these concerns very seriously. Upon receiving your complaint, we immediately launched an investigation to understand the root cause and ensure such situations are promptly and effectively addressed. Our commitment to continuous improvement drives us to learn from each interaction.
 
We are determined to resolve this matter to your satisfaction. Our team has already initiated corrective actions  to prevent such issues from occurring in the future. We are committed to making the necessary improvements to serve you better.
 
To assist you further and ensure a more personalized resolution, we invite you to share additional details or contact information through the following methods:
Email: Reach out via email at complaints [at] banxso.com
Facebook Page: Connect with us on our Facebook page at https://www.facebook.com/Banxsocom/
Phone (Dedicated for Hello Peter visitors): Give us a call at ***
After our thorough investigation, we will reach out to you by your registered email to discuss our findings and the steps we've taken to address your concerns.
 
Thank you again for bringing this to our attention. Your insights are invaluable in helping us enhance our services. We sincerely hope to have the opportunity to regain your trust and demonstrate our dedication to your satisfaction in the future.
 
Kind regards,
The Banxso Team🦩