EV
Erik V
1 reviews | Active since May 2011
05 Feb 2024, 14:13
BANXO harasses you to trade. They won't stop calling!
I decided to stop trading and have asked them several times to stop calling me and that I will not trade again as I do not feel comfortable trading as it is risky. They will now not stop calling me to push me to trade again. They call after hours, they call over weekends.
Helpful (0)
Replies (3)0
Replies (3)
BANXSO's replyOfficial
05 Feb 2024, 21:14Hello Erik,
We apologize for the less-than-satisfactory experience you've had on our platform.
To assist us in resolving this matter effectively, we kindly request that you provide further details of your experience. You can reach out to us directly at complaints [at] banxso.com. Upon receiving your email, our dedicated team will review the situation and take immediate action to rectify any issues.
Best regards,
Banxso Team
We apologize for the less-than-satisfactory experience you've had on our platform.
To assist us in resolving this matter effectively, we kindly request that you provide further details of your experience. You can reach out to us directly at complaints [at] banxso.com. Upon receiving your email, our dedicated team will review the situation and take immediate action to rectify any issues.
Best regards,
Banxso Team
BANXSO's reply05 Feb 2024, 21:14
Official
Hello Erik,
We apologize for the less-than-satisfactory experience you've had on our platform.
To assist us in resolving this matter effectively, we kindly request that you provide further details of your experience. You can reach out to us directly at complaints [at] banxso.com. Upon receiving your email, our dedicated team will review the situation and take immediate action to rectify any issues.
Best regards,
Banxso Team
We apologize for the less-than-satisfactory experience you've had on our platform.
To assist us in resolving this matter effectively, we kindly request that you provide further details of your experience. You can reach out to us directly at complaints [at] banxso.com. Upon receiving your email, our dedicated team will review the situation and take immediate action to rectify any issues.
Best regards,
Banxso Team
EV
Erik V's updateReviewer Update
06 Feb 2024, 06:29Thank you for your copy-and-paste reply. I will see if you are going to stop calling me. I will keep this conversation in the public domain until you comply with my wishes.
EV
Erik V's update06 Feb 2024, 06:29
Reviewer Update
Thank you for your copy-and-paste reply. I will see if you are going to stop calling me. I will keep this conversation in the public domain until you comply with my wishes.
BANXSO's replyOfficial
06 Feb 2024, 10:13Good day,
Thank you for reaching out and sharing your concerns with us. We deeply value your feedback and appreciate the opportunity to address the issues you've experienced.
We're genuinely sorry to hear that your experience with Banxso has not met your expectations. Our team strives to provide exceptional service and support to all our clients, and we regret any inconvenience or frustration you've encountered. Please accept our sincerest apologies as we take full responsibility for any dissatisfaction caused.
Your feedback is crucial to us, and we take these concerns very seriously. Upon receiving your complaint, we immediately launched an investigation to understand the root cause and ensure such situations are promptly and effectively addressed. Our commitment to continuous improvement drives us to learn from each interaction.
We are determined to resolve this matter to your satisfaction. Our team has already initiated corrective actions to prevent such issues from occurring in the future. We are committed to making the necessary improvements to serve you better.
To assist you further and ensure a more personalized resolution, we invite you to share additional details or contact information through the following methods:
- Email: Reach out via email at complaints [at] banxso.com
- Facebook Page: Connect with us on our Facebook page at https://www.facebook.com/Banxsocom/
- Phone (Dedicated for Hello Peter visitors): Give us a call at ***_ 6_1_8_0
After our thorough investigation, we will reach out to you by your registered email to discuss our findings and the steps we've taken to address your concerns.
Thank you again for bringing this to our attention. Your insights are invaluable in helping us enhance our services. We sincerely hope to have the opportunity to regain your trust and demonstrate our dedication to your satisfaction in the future.
Kind regards,
The Banxso Team🦩
BANXSO's reply06 Feb 2024, 10:13
Official
Good day,
Thank you for reaching out and sharing your concerns with us. We deeply value your feedback and appreciate the opportunity to address the issues you've experienced.
We're genuinely sorry to hear that your experience with Banxso has not met your expectations. Our team strives to provide exceptional service and support to all our clients, and we regret any inconvenience or frustration you've encountered. Please accept our sincerest apologies as we take full responsibility for any dissatisfaction caused.
Your feedback is crucial to us, and we take these concerns very seriously. Upon receiving your complaint, we immediately launched an investigation to understand the root cause and ensure such situations are promptly and effectively addressed. Our commitment to continuous improvement drives us to learn from each interaction.
We are determined to resolve this matter to your satisfaction. Our team has already initiated corrective actions to prevent such issues from occurring in the future. We are committed to making the necessary improvements to serve you better.
To assist you further and ensure a more personalized resolution, we invite you to share additional details or contact information through the following methods:
- Email: Reach out via email at complaints [at] banxso.com
- Facebook Page: Connect with us on our Facebook page at https://www.facebook.com/Banxsocom/
- Phone (Dedicated for Hello Peter visitors): Give us a call at ***_ 6_1_8_0
After our thorough investigation, we will reach out to you by your registered email to discuss our findings and the steps we've taken to address your concerns.
Thank you again for bringing this to our attention. Your insights are invaluable in helping us enhance our services. We sincerely hope to have the opportunity to regain your trust and demonstrate our dedication to your satisfaction in the future.
Kind regards,
The Banxso Team🦩