1 reviews | Active since Sept 2011
YET AGAIN
my son got burnt 01/07/14 and was rushed to Arwyp Hosp in Kempton Park for treatment. On the 07/07/14 the hospital advised that i had to sign an acknowledge of debt as funds from my medical were exhausted. I continued to sign the AOD daily whilst my son was receiving treatment till the 22/07/14. On the 21/07 i called bankmed and spoke to Vatiswa (ref ***) who advised that the full bill will be covered. I again spoke to Oscarine,24/10/2014 (ref ***) and Phurlo on the 02/02/15 who both also advised that a filter will be loaded and the bill will be covered. On the 22/01 I was by Arwyp that the bill is still not paid & that the matter is now being referred to Attorneys. Finally i spoke to Bukiwe on the 15/04/15 who requested that i sent through the hospital statement to [Email Removed] and that the bill will be covered and i will receive feedback in 5 days time. It's almost a year from the day my son got burnt & i'm still dealing with incompatent & unprofessional agents who all advise the same thing with no results. I have stressed it before & i'll say it again, Bankmed drives me mad. If i had a choice, i would have cancelled it long ago!!
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We will investigate your enquiry and will provide you with feedback by 29 May 2015.
Kind regards
Bankmed
CUSTOMER LIAISON OFFICER
Best regards,
Thank you for your comment.
We will investigate your enquiry and will provide you with feedback by 29 May 2015.
Kind regards
Bankmed
CUSTOMER LIAISON OFFICER
Best regards,
