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silindile M
1 reviews | Active since Jun 2021
17 Jun 2021, 12:09
Worst service ever
What a wast of time, today i went to the Doctor to request an Authorisaztion number and he spent 30minutes on the call with bankmed he was being transferred form one department to another. When he tried to do a request via online form system , the system was giving him an error so he could'nt do it. He ended up phoning but with no luck . i came back empty handed and what's frustrates me the most is that i need to see a gynecologist nextweek. And everytime i need something from Bankmed i dont get joy
Helpful (0)
Replies (6)0
Replies (6)
Bankmed's replyOfficial
18 Jun 2021, 07:28Hi Silindile, we are sorry to hear about your experience. One of our skilled consultants will be in touch to assist you with your query. Regards
Bankmed's reply18 Jun 2021, 07:28
Official
Hi Silindile, we are sorry to hear about your experience. One of our skilled consultants will be in touch to assist you with your query. Regards
Bankmed's replyOfficial
18 Jun 2021, 13:07Hi Silindile, please can you confirm your membership or ID number and we will gladly assist. Regards.
Bankmed's reply18 Jun 2021, 13:07
Official
Hi Silindile, please can you confirm your membership or ID number and we will gladly assist. Regards.
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silindile M's updateReviewer Update
19 Jun 2021, 08:15***
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silindile M's update19 Jun 2021, 08:15
Reviewer Update
***
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silindile M's updateReviewer Update
21 Jun 2021, 07:59From Friday i'm waiting for the "skilled consultant" to contact me, may be i must die first then Bankmed will pay for the funeral costs since they are not willing to give me the Auth. number
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silindile M's update21 Jun 2021, 07:59
Reviewer Update
From Friday i'm waiting for the "skilled consultant" to contact me, may be i must die first then Bankmed will pay for the funeral costs since they are not willing to give me the Auth. number
Bankmed's replyOfficial
21 Jun 2021, 14:11Hi Silindile, thank you for sending us your membership number. We will be in touch at the soonest. Regards.
Bankmed's reply21 Jun 2021, 14:11
Official
Hi Silindile, thank you for sending us your membership number. We will be in touch at the soonest. Regards.
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silindile M's updateReviewer Update
21 Jun 2021, 14:25When is the soonest, from last week Thursday nobody has boarded to contact me. My appointment was today @ 11am i have to call the Doctor's room to postpone for tomorrow ( Tuesday 22/06/2021)
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silindile M's update21 Jun 2021, 14:25
Reviewer Update
When is the soonest, from last week Thursday nobody has boarded to contact me. My appointment was today @ 11am i have to call the Doctor's room to postpone for tomorrow ( Tuesday 22/06/2021)