AJ
Abdah J

1 reviews | Active since Sept 2020

10 Jul 2021, 09:46

Worst medical aid EVER!!!!!

Worst medical aid ever! Last night I was at the doctor patiently waiting to see the doctor. The receptionist calls me to tell me my funds shows R0! Now this is unacceptable because I hardly ever use this medical aid and the basic plan has unlimited doctor visits. So this morning I called in I’m on hold for the most time and finally the line just goes silent!!!! I am ****ed off and hate this ****ing medical aid I urgently need to see a damn doctor. Please sort your **** out!!!!

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Replies (1)
Bankmed
Bankmed's reply11 Jul 2021, 17:22
Official
Hi Abdah, we are terribly sorry to hear about your poor experience. We will urgently ask our teams to look into this, and we will get in touch to assist you as soon as possible. Regards.