Worst medical aid

Underwent a procedure on the 5th December 2023, to date,there has been no attempt to finalise my invoice.

Automated response on the email say that you will get feedback on email or a call however I have yet to get a call that was initiated by bankmed and not in response to a complaint that was registered for no feedback

Ref ***

My last email was sent on the 8th,it is now that 15th and unless I phone and escalate my matter,I get no response.