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LEGANGWA R
1 reviews | Active since Aug 2022
15 Jun 2024, 10:57
Worst Experience Every!!ðŸ˜ðŸ˜
The worst experience ever!!ðŸ˜ðŸ˜ I’m on a basic plan and having a terrible tooth ache that made me skip work and rely on painkillers to be able to sleep at night. first thing in the morning (Saturday) I go to a Dentist and could not get help because the company (ARC or whatever it is) that has to verify my Bankmed Dentistry benefits does not work on weekends and public holidays. So I could not get help, the pain is still terrible and persistent and I have to wait for Tuesday before I can get help because Monday is also a June 16 public Holiday. This actually says we are only allowed to be sick and seek medical attention only during the week while we pay fortunes for this aid!!!ðŸ˜ðŸ˜
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Replies (2)
Bankmed's replyOfficial
18 Jun 2024, 08:33Hi Legangwe, we are sorry to hear about this. We will get in touch to assist.
Bankmed's reply18 Jun 2024, 08:33
Official
Hi Legangwe, we are sorry to hear about this. We will get in touch to assist.
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LEGANGWA R's updateReviewer Update
18 Jun 2024, 15:44Exactly my dissatisfaction, they only operate Monday to Friday and I needed help on Saturday and that means I can’t get help on weekends. How should we be verified if they not in any on weekends?! We don’t only get sick during the weekðŸ˜. Can’t they have an automated verification system ?! Because we can’t be subjected to dying on weekends because verification can’t be made
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LEGANGWA R's update18 Jun 2024, 15:44
Reviewer Update
Exactly my dissatisfaction, they only operate Monday to Friday and I needed help on Saturday and that means I can’t get help on weekends. How should we be verified if they not in any on weekends?! We don’t only get sick during the weekðŸ˜. Can’t they have an automated verification system ?! Because we can’t be subjected to dying on weekends because verification can’t be made