mB
monique B

1 reviews | Active since Feb 2016

11 Nov 2020, 11:25

Worst customer service ever

I cannot believe that even after logging a review and being promised several things by the social media team......Still no assistance of feedback. They say they will call with an update and escalate for my refund but nothing......A whole month later. Disgusted, honestly.

0
Replies (1)
Bankmed
Bankmed's reply11 Nov 2020, 13:22
Official
Hi Monique, we've noted your comments and we really apologise for the frustration caused by this matter. We'll investigate this for you and revert at the earliest. Regards.