WORST CUSTOMER SERVICE !

<p>MY MEMBERSHIP NO IS : ********** . I WENT TO LANCET FOR BLOOD TESTS ON 22/02/2017 AND AT THE TIME I STLL HAD SAVINGS OF AROUND R6000 ON MY CORE SAVER ACCOUNT. MY FUNDS WERE THEN DEPLETED IN MARCH AS I WAS SEEING A UROLOGIST AND ENDED UP BEING HOSPITALISED AS WELL . I THEN WENT BACK TO THE UROLOGIST IN MAY AGAIN FOR FOLLOW AND PAID CASH AND HE SENT ME BACK TO LANCET FOR MORE TESTS OF WHICH I KNEW I WOULD ASLO PAY FOR .LANCET THEN SENT ME A STATEMENT OF R3331.00 OWED TO THEM FOR THE FOLLOW UP BLOOD TEST BUT TO MY SHOCK THE LADY ADVISED I HAVE ANOTHER UNPAID BILL OF R4063 .00 THAT WAS UNPAID IN FEBRUARY AND THAT I SHOULD QUERY SAME WITH BANKMED .I THEN CALLED AND WAS TOLD THAT THEY MADE A MISTAKE AND PAID FOR THE FEBRUARY BLOOD TESTS FROM THEIR SCHEME BENEFIT AND WHEN THEY REALISED THIS THEY DECIDED TO REVERSE THE PAYMENT ONLY TO FIND THAT I DID NOT HAVE FUNDS ANYMORE ON MY SAVINGS .THEY DID NOT EVEN BOTHER TO ADVISE ME OF SUCH AND IM SURE IT WAS PURELY BECAUSE THEY COULD SEE THAT THEY WERE AT FAULT BECAUSE THE MISTAKE WAS MADE BY THEM AND NOT MYSELF. NOW AS A RESULT IM STUCK WITH A BILL OF R7400 WHICH I NEED TO PAY CASH ON TOP OF WHAT THEY ARE ALREADY DEBITING ON A MNTHLY BASIS .SO GET FUNDS TO PAY FOR THE LANCET BILL I DECIDE TO REMOVE ALL MY 3 DEPENDANCES IN ORDER TO USE THAT MONEY TO PAY LANCET, NEXT THING TODAY I RECEIVE A STATEMENT SAYING I OWE THEM AN EXTRA R1125 FOR WITHDRAWING THOSE DEPENDANTS EVEN THOUGH THEY WILL STILL BE DEDUCTING PREMIUMS FOR THEM THIS MONTH AND IN AUGUST ! SO I GUESS NOW I AM BEING PUNISHED FOR TRYING TO MAKE A PLAN TO PAY FOR AN ERROR THAT CAME FROM THEIR SIDE</p>