Worse service received ever

Since joining bankmed i have yet to receive any sort of satisfying service, from the birth of my child to a procedure on myself, no feedback ever provided until i pick the phone up and call to find out what is going on.<br> <br> In feb this year my son was born and to my surprise BANKMED rejects all claim due to pre authorization not being request......please explain to me how on earth do i get this for a NEWBORN?????? eventually with a couple of months of arguing with the consultants it finally gets resolved, however at a loss to me as this amounts were taken from my savings, why offer the benefit under hospitalization then?<br> <br> And again, procedure done on the 28 Aug 2015, claim submitted on the 01-09-2015 no feedback what so ever, until i had to follow up on two separate occasions to get some sort of answer and today i do, but to my surprise this still does not get paid back but rather will be added to my next Tax certificate.<br> <br> i would honestly not recommend Bankmed to anyone, defiantly going to look for a way to leave this so called \Medical Aid Scheme""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;804481;893260;16;2;0;1;0;0;2;15/09/29 9:38;1218;NULL;15/09/28 15:17;15/09/28 13:20;MTN ****le - DATA;8,80E+12;;***;I've got my MTN contract since 2010, first they called me for the contract and get 2 GB for R149 a month. For the last 5 and a half years everything was fine with my contract. <br> <br> But after the STRIKES what a mess. First I've received a bill of R1784.24 when I called the call center they said that I've went over with my data, how I don't know. We don't use the data a lot.<br> After this we tested MTN and guess what!!!!! I've received a bill of R3946.54 for not using the ****le at all. I didn't even phone MTN because they've got a story for every question. <br> And this month also not even using it R199.00 for also not using the ****le. <br> <br> How will I know if someone is connected to my cell number? Or they are ripping us of to get the money back for the strikes. I think Cell C has a lot of new customers that they bought the contract over. <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;901394;55;14;2;0;1;0;0;2;15/10/05 13:12;1218;NULL;15/09/30 18:43;15/09/30 16:54;Edgars Security;9,21E+12;Manager;***;I was at Edgars store and forgot my bus card on one of the couches I was sitting on to fit the shoes. I left the store and apparently/ according to the manager someone picked it up and brought it to him, but the person was reluctant to hand it to him(manager) as he had doubts that he might use it for himself and not give it to the owner. I came back 4min later looking for the card and the manager had the audacity to tell me that he is aware that my card is lost and that another customer walked out of the store and left with it. He patiently unfolded to me the happening of the event which by the way, did not include him at least trying to provoke the guy to hand it over to him as it does not belong to him. Basically, the manager let another customer walk out of the store with something that does not belong to him, KNOWINGLY! I get so many bad services but don't log complaints for it. But this one is true stupidity and negligence from the manager. I'm very unhappy especially knowing that the issue came to the attention of the manager but he did not react.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;901719;25;1;5;0;1;0;0;5;15/10/03 8:29;1218;NULL;15/09/30 14:02;15/10/01 12:11;great service;8,71E+12;manager;***;I would like to take this time and say thank you very much to the manager of the branch and teller babalwa for going that extra mile in helping me thank you very much excellent service once again;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;902190;807;14;5;0;1;0;0;5;15/10/05 9:05;1218;NULL;15/10/04 14:34;15/10/04 12:47;Thanks for Amazing Service;8,81E+12;Mariam and Nomvula;***;I saw a special on the news paper and went to go buy it, i went to Game in Southgate first cause thats the nearest mall to me. I got bad service and they told me that the thing i want was at the Glen and they called The Glen and asked them to keep it for me.. I drove to The Glen only to get there and the wrong thing was kept, i asked for the special and although what was on the newspaper was actually printed incorrectly they gave it to me and Sis Marian the Floor Manager i think was so patient and helpful, sis Nomvul was the one who even asked the guys who had just delivered stock to get me the product.. I was so impressed that these two ladies went the extra mile and treated me with so much respect. I would like to thank sisMariam and sisNomvula for their beautiful service. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;903410;704391;9;5;0;1;0;0;5;15/10/08 9:38;1218;NULL;15/10/06 15:05;15/10/06 13:20;great service;***2;ramasela;***;she went an extra mile;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;902129;359;20;5;0;1;0;0;5;15/10/09 9:24;1218;NULL;15/10/08 14:56;15/10/08 13:06;great service;;Raymond;;I went to KFC last week and also this week and I was served by Raymond that guy is customer orientated. Even in the early morning he always has a great attitude. Job well done Raymond;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;537770;85;16;2;0;1;0;0;2;15/10/13 14:31;1218;NULL;15/10/12 20:06;15/10/12 18:13;Bad attitude and incorrect service;6,00E+12;Bulelani Matyobeni;***;I called into the call centre this afternoon wanting to check up on my various contracts. I was met with a bad attitude on the other end of the line who was clearly ready to go home and unwilling to assist me in any of my requests. After requesting a migration for for my MTN contracts FOR WHICH HE HAD JUST LOOKED UP FOR ME, he sent me a vodacom migration form. <br> I then asked to be put through to the sales department because I was considering adding an additional line to my contract and Bulelani obviously sent me through to the incorrect department where my call got cut off. <br> I am therefore re-considering my 4 cellular lines which I have contracted with you. It might be a case of instead of you gaining an extra line from me you lose me as a client altogether. <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;658622;743499;16;2;0;0;0;0;2;15/10/15 14:32;1218;NULL;15/04/25 0:00;15/10/14 18:14;i-smart mobile poor customer service ;8,70E+12;Unknown;***;Hi I took up a cellphone data contract with this provider from Cape Town called ismart mobile. Their customer service is very bad and disorganized, They're some how a **** cause they just after our money. First upon recieving my package i realized the data sim wasn't connected to the internet but I am billed monthly. Secondly upon request I signed up for a Samsung Galaxy tab 3, but I was supp**** with a tab 3 lite. Those two devices are quiet different feature wise, but they seem to look thr same. I informed the provider regarding these matters and even today over 5 months later the problems are still not resolved, it simply beats them. All they're able to do is the are the first to debit my account every pay day of R479 for the premiums. I have never on a single day used even 1kb of my data plan. <br> <br> I am also seeking advice on how to deal with these ******** legally as I wouldn't opt for not paying them cause they will have a negative impact on my name at the berau. As a south african living in these tough economic times I can't afford to just loose money over nothing while I'm only living to make ends meet. Such Companies as ismart mobile should be dealt with. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;747391;760619;20;2;0;1;0;0;2;15/10/19 7:54;1218;NULL;15/10/18 13:26;15/10/18 11:36;disgusting chicken;;;***;I had the misfortune of ordering a full chicken with chips<br> For my friends and I after picking up the order and back to work we was shocked at the state of the chicken it was not cooked properly,it seemed like the chicken was not even washed it was the worst chicken I ever seen from a store like barcelos. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;668672;188;16;2;0;1;0;0;2;15/10/22 7:11;1218;NULL;15/10/21 12:50;15/10/21 10:53;NO NETWORK;***;NETWORK;***;Good Day<br> <br> Please be advised that Cell C is raving and ranting for people to move contracts to them and that they have a fantastic network. I am currently on Cell C and where i stay, the network is terrible. I get SOS and no network.<br> <br> Please can you sort out my network issue as i do like Cell C especially there value for money.<br> <br> Thanks;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;329959;885540;18;2;0;0;0;0;2;15/10/28 14:07;1218;NULL;15/10/26 17:49;15/10/26 17:49;No delivery;;Vanessa;***;Ive ordered roofsheetings and the lady that took my order got my order wrong Ibr instead of corrigated- i send it back to the supplier. Had to order new material and was told i had to pay half of the new material and they will sell the wrong material and pay me back. Allways excuses and stories. Thena after 4 months of phoning and enpty promises i told them i want the sheeting and they say I have to pay the other half if i need it. I requeated a invoice to pay the outsatnding amount and after i paid they inform me that i never paid the vat over. THEY SEND AN INVOICE BUT DINT INCLUDE VAT AND THEN I HAVE TO PAY THE VAT AMMOUNT. Not making sense at all. After a week gone by and couple phone calls they all of a sudden cant find my stock. Now been more than 8 months. Vanessa dont take my calls / leave messages and dont respond.... Its leave a bad taste in my mouth of them *****ing my money even they knew that my stock was sold to someone else. Even though its only R5500 - its not about the koney but rather the principal and to warn everyone out there not to buy from them. I gave them lots of time to resolve it but no success. PLEASE BE AWARE - THEY ARE RELUCTANT TO SORT IT OUT.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;223194;23;1;2;0;1;0;0;2;15/10/29 9:47;1218;NULL;15/10/28 15:15;15/10/28 13:29;Who is the prestige banker?;7,51E+12;Bongi Mkhwa****;***;I've been banking with STD Bank for more than 10 years and have a Current Elite Account. I also recently moved to Middelburg Mpumalanga. I app**** via an Prestige Banker at Centurion, my branch, to upgrade my account to an prestige account and get the cards delivered in Middelburg, Mpumalanga. This started on the 14 of October 2015 via e-mail.....heard nothing from nobody....on two occasions I had to do the follow up work. After an e-mail send from me the Prestige Banker told me today that there is still an back-lock on cards and she will try to hurry it. But then today after 2 weeks I got an call from Middelburg, Eastern Cape branch asking me to collect my cards? <br> <br> Really, do you guys know the meaning of the word prestige?;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;912229;28;1;2;0;1;0;0;2;15/10/30 10:27;1218;NULL;15/10/29 16:00;15/10/29 14:09;called the call center six time and no respons;8,81E+12;call centre;***;I called the credit card call centre waiting on line for 30 minutes and still no one attend to my query;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;912601;33;1;2;0;1;0;0;2;15/11/02 8:46;1218;NULL;15/10/30 13:57;15/10/30 12:28;Unknown transactions;9,21E+12;;***;Ongoing transactions that keep going off my account, it is unbelievable how they cant even find where its getting debited from, I have to go into the bank in order to have this rectified, almost FIVE transactions went off within a period of a month, fair enough I got two of them rectified and received the funds back, but now its just ******** how I have to wait this long for the money, surely you have a job for a reason and if you cant do it, go clean someone's garden cause this seems to be flippen rocket science for you, I have a reference number and everything that you guys need to have this sorted for me. this is not my problem, and trust me, If I could fix it myself I really would, it cant take you A WHOLE MONTH to flippen trace where my money is getting debited from, and if its not external, its probably internal, that is probably why I have been waiting so long for you guys to sort this **** out, KOM NOU ROER JULLE GATTE ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;914429;899;14;2;0;1;0;0;2;15/11/05 9:42;1218;NULL;15/11/04 15:09;15/11/04 13:24;Telephone Harrasment;9,01E+12;Call Centre;***;Afternoon, i keep on getting phone calls from this number ***, searched the number and it appeared to be from Foschini. tried calling the number and it does not go through. please not i have blocked the number but i still get notifications of missed calls from the above mentioned number. i got 8 missed calls from the number and it is really harassing and annoying. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;554043;893260;16;2;0;1;0;0;2;15/11/06 10:36;1218;NULL;15/11/04 16:07;15/11/04 14:18;Package transfered incorrectly from Nashua Mobile;7,81E+12;;***;I had a contract with Nashua Mobile, they matched a packaged that MTN had Des 2014.<br> LG G2 on Anytime 200 which included R 200 airtime, 200 sms's, 200 MB data + 150 MB internet bundle and 30 min MTN-MTN. When just transferred I received my 350mb data, with a monthly installment of R 369.00 for 24 months. Lately only 200mb and just got informed that I do not receive any free sms's on my account, whilst the MTN showed on the 21st of Oct that I had 171 free sms remaining for the month of October???<br> Why can't my package be corrected?? I'm eligible to upgrade in Jan 2016, but if this is the service one receives I'm definitely not keeping my contract with MTN.<br> I'm very disappointed in the bad service - not even the MTN branched locally can assist, they keep telling me to contact 808.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;905366;872461;32;2;0;1;0;0;2;15/11/11 9:37;1218;4;15/11/09 15:05;15/11/09 13:19;an unknown water bill;***;;***;My electricity was cut off due to an unknown water bill, I was bulldozed to pay R1294.00 to have the electricity reconnected.<br> I have since sent messages to the municipality via isiyakhokha for answers on what happened. It's close to a month and I have received no communication from Benoni municipality, just reference numbers that indicates that they have received my complaints.<br> I find this to be very unfair as I have never received any communication that my water bill was in arrears, and when I went to the Customer Care centre I was treated like a naughty school child being called to the principal's office.<br> I suggest they remove the word \care\"" on their signage as there is no such.<br> <br> Can somebody from Benoni municipality tell what happened and also do an audit on my water account please """