lN
lizeka N

1 reviews | Active since Jan 2011

16 Jun 2017, 10:02

Why? Why?Why?????

<p>Why is Bankmed not paying my bills again!!!!. I thought this was sorted. Membership number ********** 40. I called your call center and I was told about an escalation . It's been almost 2 weeks now no feedback no payment of my bills like what must one do to get service that I pay for???I wonder how many members you would have if we not forced by our employers. Really if need to go the Ombudsmen route again I will.</p>

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Replies (2)
Bankmed
Bankmed's reply19 Jun 2017, 11:45
Official

Dear Lizeka

We are looking into your concerns, we will revert with feedback soonest.

Regards

Bankmed Servicing Team

Best regards,

Bankmed
Bankmed's reply20 Jun 2017, 16:02
Official

Dear Lizeka

Thank you for your post.

We are truly sorry for the inconvenience this has caused, we have confirmed with the provider that we are looking into the matter.

We have sent you an email, you may respond directly to it for further assistance on this matter.

Regards

Hadiyo Bankmed Servicing Team

Best regards,