What happened to a fabulous medical aid???

<p>I have had 31 years of wonderful service with Bankmed but since administrators have changed, the service levels have gone to 'hell' I have sent no less than four mails to the enquiries line requesting authorisation of some dental work and not a single response, despite a final warning that I would post on this siteThey are however quick to phone me looking for a refund of money which they paid me by mistake, due to their inefficiencies- perhaps once I have the courtesy of a response from them I might consider refunding the money!!!</p> <p> </p> <p>If I look at the current number of poor reviews on thsi site then I would hope that the executive would be very concerned!!!!</p>