1 reviews | Active since Dec 2017
Waiting period imposed.
I have had uninterrupted medical aid for the last 12 to 15 years. Yet Bankmed has imposed a waiting period. They are underwritten by Discovery of which we are moving from yet they impose a 3 month waiting period to collect premiums without actually providing a service. This should be deemed theft. Not managing risk. If i move to Discovery or any other medical aid directly there wouldn't be a waiting period imposed due to my uninterrupted cover. How is this allowed to exploit employees. Are the HR directors of the Banks allowing this?
Morning Scott, compliments of the new year, we'll investigate this matter with the relevant team and revert with feedback. Regards
Morning Scott, compliments of the new year, we'll investigate this matter with the relevant team and revert with feedback. Regards
Morning Scott, we've confirmed that you have been contacted and assisted. We apologise for the incorrect waiting period imposed on the membership, we have investigated the matter and found this was an oversight from our side. We've emailed you the updated membership certificate to the email address on record. Regards
Morning Scott, we've confirmed that you have been contacted and assisted. We apologise for the incorrect waiting period imposed on the membership, we have investigated the matter and found this was an oversight from our side. We've emailed you the updated membership certificate to the email address on record. Regards