LJ
Leesum J

1 reviews | Active since Jul 2015

20 Jul 2015, 14:56

VERY UNHAPPY

Last week I spent almost an hour trying to get hold of you. Today I was put on hold by Sylvia from 11h33 after her spoke to a lady confirming she is a senior consultant must have been given that rank because she has been working there for long as I have never heard of a senior consultant with the same grade as other consultants. There after spoke to Matthew Abrahams advising that he is the team leader who was also not very helpful. I wanted to speak to his senior and he advised that her name is Shereen Ismail but she is also not available. <br> <br> I am so fed-up of being send from pillar to post. This is truly unacceptable and I cannot believe we are being treated like a bunch of no good ideas. <br> <br> May I kindly request you to provide me with contact details for your customer liason officer Nazley Solomons or anyone else. Or do they only repond when complaint is already on Hello Peter.<br> <br> Regards<br>

0
Replies (1)
Bankmed
Bankmed's reply21 Jul 2015, 09:46
Official
Hello Leesum,

Thank you for your comment.

We will investigate your enquiry and will provide you with feedback by 23 July 2015.

Kind regards

Customer Liaison Officer
BANKMED