SN
Sharon N

1 reviews | Active since Jun 2016

10 Jun 2016, 08:20

Very Poor Adminstration & Customer Care

<p>My nightmare with Bankmed began in 2016 when they changed Adminstration to Discovery. Since January 2016 I have had to bump into a few a few surprises which costs me to dig a little deeper into my pocket.</p> <p> </p> <p>Right now I have a newborn baby and the nightmare of registration, payment, claims is really depriving me the joy of enjoying my new supposedly bundle of joy.</p> <p> </p> <p>No matter how many emails you sent nobody bothers to respond and when you call the call centre every consultant has a different answer about the same query everytime. I dont know what else to end this nightmare right now, i cant take it anymore. My phone bill is a nightmare because of this</p>

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Replies (1)
Bankmed
Bankmed's reply15 Jun 2016, 12:08
Official

Dear Sharon

Thank you for bringing this matter to our attention.

We've confirmed that you have been in touch with us regarding this matter and we will ensure that final feedback is provided to you once resolved. Please accept our sincerest apologies for any inconvenience this may have caused.

Regards
Bankmed Servicing