NM
Nontsikelelo M
1 reviews | Active since Oct 2021
03 May 2022, 12:10
VERY FRUSTRATED CUSTOMER!
My daughter went to see a dentist I had to pay cash for a portion of the consultation, Bankmed is making it impossible to claim for the cash back, I have sent emails upon emails, I have even submitted the claim online, they said they want it faxed guess what , there are no more fax machines! I really don't know what else to do!
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Replies (3)0
Replies (3)
Bankmed's replyOfficial
03 May 2022, 12:20 Hi Nontsikelelo, apologies for the frustration caused. We would like an opportunity to investigate your concerns and revert with feedback as soon as possible. Best regards.
Bankmed's reply03 May 2022, 12:20
Official
Hi Nontsikelelo, apologies for the frustration caused. We would like an opportunity to investigate your concerns and revert with feedback as soon as possible. Best regards.
NM
Nontsikelelo M's updateReviewer Update
03 May 2022, 14:20Hi,
Membership no is *** , main member is Bafana Mphahlele, the claim is for our daughters (Zukiswa Moshira) consultations with Dr Van Neekerk. The reference number for the query is ***
Membership no is *** , main member is Bafana Mphahlele, the claim is for our daughters (Zukiswa Moshira) consultations with Dr Van Neekerk. The reference number for the query is ***
NM
Nontsikelelo M's update03 May 2022, 14:20
Reviewer Update
Hi,
Membership no is *** , main member is Bafana Mphahlele, the claim is for our daughters (Zukiswa Moshira) consultations with Dr Van Neekerk. The reference number for the query is ***
Membership no is *** , main member is Bafana Mphahlele, the claim is for our daughters (Zukiswa Moshira) consultations with Dr Van Neekerk. The reference number for the query is ***
Bankmed's replyOfficial
05 May 2022, 11:27Thank you so much for taking both our calls. As discussed, we've sent a detailed email to the principal member of the policy in question.
Rest assured, this queried claim was received and processed accordingly by us. Best regards.
Rest assured, this queried claim was received and processed accordingly by us. Best regards.
Bankmed's reply05 May 2022, 11:27
Official
Thank you so much for taking both our calls. As discussed, we've sent a detailed email to the principal member of the policy in question.
Rest assured, this queried claim was received and processed accordingly by us. Best regards.
Rest assured, this queried claim was received and processed accordingly by us. Best regards.