Useless medical aid

My 8 months old baby had breathing difficulties on Sunday 07/02 morning and was hospitalized at waterfall city hospital where he is being treated. On Wednesday the 10/02 I received a call from bankmed stating that the treating specialist is not on their network. I should seek a specialist that is on their network otherwise, they won't fully pay the specialist. I was then transferred to another agent to give me alternative specialist that are contracted by bankmed. They advised me that they don't have any paedetric specialist around midrand. And they advice me to go their website and find any paedetric specialist to continue with my son's treatment. We didn't have this while we were with mgh. My son's life is in danger and now I need to worry about doctors. What's the point of medical aid, I don't want this stupid medical aid. Thus is pathetic. Now I must leave my son and start to find a doctor. they say that's how it is, there is nothing they can do. <br> Discovery, u are failing us. Care cross was way better than u.