AM
Andiswa M

1 reviews | Active since Mar 2020

23 Nov 2021, 19:13

Useless

BANKMED is the most useless medical aid ever... I pay 2000 for it every month but they don't pay doctors when they claim...even if they are part of their own network

0
Replies (3)
Bankmed
Bankmed's reply24 Nov 2021, 08:03
Official
Hi Andiswa, we are sorry to hear about your experience. Kindly provide us with the service dates of the claims in question and we will look into them and revert with feedback. Regards
Bankmed
Bankmed's reply24 Nov 2021, 15:42
Official
Hi Andiswa, our records indicate that you were contacted regarding your query, and benefits were explained to you in light of your chosen plan. Kindly provide us with a convenient time to call again, should you wish to discuss further, or get more clarity. Regards.
Bankmed
Bankmed's reply26 Nov 2021, 17:20
Official
Hi Andiswa, we've made more attempts to reach out to you once again, with no luck. Please feel free to let us know should you need further assistance. Regards.