1 reviews | Active since Dec 2016

19 Dec 2016, 15:54

Unfair claim

<p>I have been going to an ENT annually for the last 3 years which Bankmed used to pay no problem. All of a sudden they are paying a small fraction of the claim because i don't get a pre-authorization.</p> <p> </p> <p>when did this rule change. Is this one of the things we have to look forward to when DIscovery took over?</p> <p> </p> <p> </p>

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Replies (1)
Bankmed
Bankmed's reply20 Dec 2016, 15:56
Official

Dear Maria

Thank you for allowing us to assist.

We have confirmed that you have been contacted and your concerns addressed. The claim in question has been sent back for reassessing and an email has been sent to you in this regard, you may respond directly to it for further assistance on this specific matter.

Regards

Hadiyo Tshabalala