Unacceptable Service received from Bankmed

<p>I have been with Bankmed since 01.08/2011, previously been a member with Discovery but due to me re-joing FNB I was in actual fact forced to change over to Bankmed. In March 2017, I retired and due to my financial status could continue on with the Comprehensive Plan with Bankmed and requested to change to aan affordable plan, "Essential". I have been dealing with several consultants at Bankmed and not once were I informed that I am joing a Hospital Plan with contributions of R1 198.00 per month. I have send several emails and also spkoe to more then one consultant requesting that they contatc me to change my existing plan. Nothing has happened and I am still waiting for someone to contactme. I think the service is disgusting. I have in the meantime shopped around and is in the process of joing another scheme due to the poor service I have received. I would not recommend Bankmed to any of my friends as we all have choices and their choice should be not to be a part of this pathetic organisation.</p> <p> </p>