JS
Jerome S
1 reviews | Active since Mar 2018
24 Mar 2018, 08:34
Unable to reset password
Trying to reset a password. Is impossible. 3 days numerous attempts and still unable to log into the site. Please go and educate your Software developers on how to write a password reset routine. Its not difficult.
Helpful (0)
Replies (2)0
Replies (2)
Bankmed's replyOfficial
26 Mar 2018, 09:51Dear jerome-smith
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Bankmed's reply26 Mar 2018, 09:51
Official
Dear jerome-smith
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
JS
Jerome S's updateReviewer Update
26 Mar 2018, 14:57This seems like the automated bot they use on their website that aims to help. It should not be considered a response.
I did not raise a concern but I am asking for help. I have not been helped instead I am having to deal with automated responses.
JS
Jerome S's update26 Mar 2018, 14:57
Reviewer Update
This seems like the automated bot they use on their website that aims to help. It should not be considered a response.
I did not raise a concern but I am asking for help. I have not been helped instead I am having to deal with automated responses.